Career

Hybrid arrangement.

Responsibilities

• Conduct case assessment and formulate Individualized Care Plan for Persons with Dementia and their carers.
• Provide intervention such as psychoeducation, supportive counselling and service referral. Able to administer Advance Care Planning will be a bonus.
• Liaise and collaborate with multidisciplinary professionals and external service providers for holistic care management.
• Provide case recordings and relevant documentations.
• Participate in team meetings and case conferences as required.
• Assist in the preparation of data and statistics for programme evaluation and reporting purposes.
• Plan and facilitate Caregiver Support Group sessions.
• Support in outreach events and talks.
• Any ad-hoc tasks as and when required.

Requirements

• Preferably with degree in relevant allied health profession such as social work, psychology, occupation therapy etc. Senior position may be considered for this role.
• Good oral, written and interpersonal communications skills.
• Ability to facilitate group sessions will be an added advantage.
• Able to work on occasional Saturdays and weekday evenings.
• Passionate about dementia care and working with people.
• Prior working experience in dementia care will be an added advantage.

Responsibilities:

• Ensure well-being of clients
• Ensure clients’ medical and dietary requirements are met
• Assist clients with activities of daily living & toileting needs
• Assist in carrying out Centre’s daily activities and programmes

Requirements:

• Interested in working and caring for the elderly.
• Good communication skills.
• 5-day work week (Mon-Fri).

Responsibilities

• Conduct case assessment and formulate Individualised Care Plans for Persons with Dementia and their carers.
• Provide interventions such as psychoeducation, supportive counselling and service referral. Able to administer Advance Care Planning will be a bonus.
• Liaise and collaborate with multidisciplinary professionals and external service providers for holistic care management.
• Provide case recordings and relevant documentation.
• Participate in team meetings and case conferences as required.
• Assist in the preparation of data and statistics for programme evaluation and reporting purposes.
• Plan and facilitate Caregiver Support Group sessions.
• Support in outreach events and talks.
• Any ad-hoc tasks as and when required.

Requirements

• Preferably with a Degree in an allied health profession/social work/ psychology etc.
• Good oral, written, and interpersonal communication skills.
• Ability to facilitate group sessions will be an added advantage.
• Able to work on occasional Saturdays and weekday evenings.
• Passionate about dementia care and working with people.
• Prior working experience in dementia care will be an added advantage.

Responsibilities:

• Provide occupational therapy assessment and intervention for persons with dementia and their carers.
• Conduct case assessments and formulate individualised care plans for the person living with dementia and carers to live well with dementia.
• Provide case management and implement interventions such as psychoeducation, supportive counselling and service linkages.
• Provide occupational therapy consultation, training and support to relevant members of the care team, family carers, and domestic helpers.
• Adopt a transdisciplinary approach to care and work with multi-disciplinary team members for better care outcomes.
• Document session recordings and relevant documentation pertaining to cases.
• Participate in team meetings and case conferences as required.
• Assist in preparing data and statistics for programme evaluation and funder reporting.
• Facilitate group work with carers.
• Support outreach events and talks.
• Carry out any other duties and responsibilities as and when assigned.

Requirements:

• Diploma/ Degree in Occupational Therapy recognised by the Allied Health Professionals Council (AHPC). A senior position may be considered.
• Has obtained full registration with AHPC.
• At least 2 years of professional practice experience.
• Experience working in dementia care, geriatrics or mental health settings preferred.
• Excellent in person customer service skills and listening skills with positive attitude.
• Observe strict confidentiality on all information; obtain and respect the privacy of all clients and their families, and co-workers in Dementia Singapore.

Hybrid arrangement.

Responsibilities

• To provide administrative support to caseworkers.
• To provide casework support that include but not limited to duties like information and referrals, liaising with external agencies, home visits and other aspects of social work services.
• To liaise with external agencies like hospitals and social services agencies to triage appropriate services and support for people with dementia and their carers.
• To provide basic intervention such as psychoeducation on dementia and basic supportive counselling as part of the case management support.
• To prepare, attend and participate in case conferences and case discussion meetings as required.
• To prepare minutes of meeting.
• To keep appropriate case recordings and produce timely reports, as required, in accordance with departmental policies and procedures such as Database administration, Data entry for statistical compilation, Filing.
• Any other duties as assigned.

Requirements

• Diploma in any discipline or relevant experience may be considered.
• Minimum 8 years of experience working in the social service sector.
• Meticulous with data entry.
• Competent in Microsoft Office and administrative skills.
• Prior experience in working with persons with dementia or caregivers is an added advantage.
• Self-motivated and good team player.
• Able to work under pressure with deadline submission for reports.
• Good attention to details.
• Good communication skills.

Hybrid arrangement.

Responsibilities

IT Support and Service Delivery

• Provide support for end users across IT services, including infrastructure, hardware, software and business application issues.
• Log, track and update support tickets, ensuring timely resolution and clear communication with users.
• Collaborate with colleagues, vendors and stakeholders to deliver effective and consistent IT support.
• Assist with the setup, configuration and management of laptops, tablets and mobile devices using Microsoft Intune.
• Carry out regular checks and basic audits to support compliance with internal security policies and IT best practices.

Documentation, Training and Continuous Improvement

• Maintain accurate and up-to-date IT documentation, guides and internal knowledge materials.
• Conduct IT workshops or user briefings to help staff use digital tools effectively and securely.
• Keep current with relevant IT tools, platforms and service updates, and recommend practical improvements to existing processes and systems.
• Contribute to business process improvements by identifying recurring issues and documenting effective resolutions.

IT Project Support

• Support IT project planning by assisting with scope definition, objectives, deliverables, timelines and stakeholder coordination.
• Coordinate project activities, resources and dependencies to help ensure smooth execution.
• Assist with tracking project progress against milestones, KPIs, and maintain project documentation such as plans, status updates, risk registers and issue logs.
• Any other duties as assigned.

Requirements

• Diploma or higher qualification in Information Technology, Computer Science or a related discipline.
• Min 3 years of experience supporting IT infrastructure and end users in a medium-sized enterprise environment.
• Working knowledge of IT infrastructure and technologies, including networks, databases and business applications.
• Hands-on familiarity with Microsoft Intune, Microsoft M365 products, cloud service support, ticketing processes and IT documentation are essential.
• Strong troubleshooting ability across applications and hardware systems.
• Good interpersonal skills, with the ability to communicate clearly and professionally with users, colleagues, vendors and stakeholders.
• Service-oriented and patient when supporting users with varying levels of technical knowledge.
• Willing to learn and support new applications as job scope evolves.

Hybrid arrangement. The Senior Programme Executive will support the development and implementation of the Palliative Care Toolkit, working closely with the clinical team to translate care practices into accessible, user-friendly and digitally enabled resources. The role will contribute to the development of interactive, digital, and AI-enabled tools to support caregivers, care professionals, and service providers in delivering care for persons living with dementia. The position focuses on the application and integration of digital and AI tools to enhance learning, engagement, and service delivery across the sector.

Responsibilities

Toolkit Development (with Clinical Team)

• Work closely with the palliative care clinical team (e.g. AHPs, nurses, social workers) to translate clinical practices, care protocols, and engagement strategies into structured toolkit content.
• Support the co-development of materials such as Advance Care Planning (ACP) resources, activity engagement guides, behavioural management strategies for dementia, support for advanced dementia in the community, and transitional care from Centre-based to home.
• Ensure content is structured in a way that is practical, user-friendly, and applicable across different care settings.

Digital & AI-Enabled Content Development

• Support the development of digital resources, including training videos, interactive learning modules, and micro-learning materials.
• Apply AI tools (e.g. generative AI platforms) to support content creation, prototyping, and enhancement of learning materials.
• Explore and prototype simple AI-enabled features (e.g. guided prompts, basic decision-support flows) to enhance usability of the toolkit.
• Enhance user interface and user experience (UI/UX) on the designated website.

User Experience (UX) & Platform Development Support

• Assist in the design of user-friendly digital interfaces and layouts for the Palliative Care Toolkit.
• Develop basic wireframes, content flows, and prototypes to improve accessibility for caregivers and professionals.
• Gather user feedback from staff, caregivers, and partners, and support iterative improvements to the toolkit.

Project Coordination & Vendor Management

• Coordinate with internal teams and external vendors (e.g. web developers, media production, content designers) in the development of digital platforms and materials.
• Support project timelines, deliverables, and documentation to ensure milestones are met.
• Facilitate communication between clinical, programme, and technical stakeholders.

Capability Building & Implementation

• Support internal teams in the adoption and use of digital and AI-enabled tools developed under the project.
• Assist in training staff on how to utilise the toolkit and associated digital resources.
• Contribute to building DSG's internal capability in digital and AI applications through documentation and knowledge sharing.
• Design and develop web-based resources.

Monitoring, Evaluation and Reporting

• Support data collection, analysis and reporting on the utilisation and effectiveness of the toolkit.
• Track key indicators (e.g. usage, engagement, outcomes) for programme evaluation and funder reporting.
• Contribute to the continuous improvement of toolkit content and delivery models.

Governance and Compliance

• Ensure that all digital tools and materials developed comply with DSG policies, including data protection and confidentiality requirements.
• Support documentation and adherence to project governance, SOPs, and audit requirements.

Other Duties

• Any other duties as assigned by the Director of Care Services or Project Lead.

Requirements

• Degree in Design, Information Systems, or related field.
• 2–5 years of relevant working experience in programme development, digital projects, or service innovation.
• Experience or exposure to digital tools, content development or platforms; UX/UI design or user-centred design (preferred); AI tools (e.g. generative AI, automation tools) will be an advantage.
• Experience in healthcare, community care, or social services sectors will be an advantage.
• Strong ability to translate concepts into practical tools and resources.
• Interest in applying digital and AI tools for social impact and service innovation.
• Good coordination and stakeholder engagement skills.
• Ability to work in multidisciplinary teams (clinical + non-clinical).
• Strong communication and writing skills.
• Resourceful, adaptable, and able to learn new tools quickly.