Whistle-blowing Policy

Purpose

Dementia Singapore (DSG) is committed to high standards of integrity, ethical behaviour and strong corporate governance. In keeping with this commitment and DSG’s interest in promoting open communication, this Whistle-blowing policy (“Policy”) aims to provide a means through which employees and members of the public could, in good faith, raise concerns with the assurance that they will be protected from reprisals or victimisation.


Reportable Incidents

The Policy is intended to cover serious concerns that could have a negative impact on DSG, or any unethical behaviour which is not in line with DSG’s code of ethics, or any unlawful activity, including but not limited to:

  1. Fraud;
  2. Theft;
  3. Bribery;
  4. Corruption;
  5. Conflict of Interest;
  6. Financial statement fraud;
  7. Harassment;
  8. Unethical behaviour or conduct;
  9. Breach of policy.

Protection to whistle-blowers

Harassment or Retaliation
DSG recognises that the decision to report a concern can be difficult, not least because of the fear of reprisal from those responsible for the improprieties. DSG will not tolerate harassment, retaliation or employment consequence and will take reasonable and appropriate action to protect whistle-blowers when they raise concerns in good faith.

Confidentiality
All whistle-blowing reports will be kept confidential to the extent possible, consistent with the need to conduct an adequate investigation

Anonymous Reporting
The Policy encourages employees and members of the public to put their names to whistle-blowing reports in order to facilitate appropriate follow-up and investigation. However, reports lodged anonymously would nevertheless be investigated, subject to the seriousness and credibility of the issue(s) raised.


Procedure

Lodging of Reports

Whistle-blowing Reports should be specific and as detailed as possible. The reports may be sent by either of the following channels:

The following persons shall be notified directly when any reporting is made via the email address:

  1. Audit Committee Chairman
  2. Chief Executive Officer (CEO)

If the incident concerns the CEO, please send the report via postal mail as described above.

Investigation of Whistle-blowing Reports
Reports will be reviewed by the investigation panel comprising of the Audit Committee Chairman, CEO and other members of the DSG Board or Committees where necessary. The panel with take the necessary and independent investigatory or other appropriate action.


Other non-whistle-blowing feedback

For any non-whistleblowing feedback on DSG operations, programmes and other items, please go to https://www.dementia.org.sg/contact.

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